Privacy Policy of Laval Lab Inc.

Last updated: July 3rd, 2024

At Laval Lab Inc., we value the privacy of your personal information. This privacy policy outlines what information we collect when you visit our website, how we use this information, your choices regarding how your information is collected and used, and our responsibilities as the custodian of your data.

Personal Information Protection Officer

For any questions regarding the protection of your personal information or to exercise your rights related to your personal data, please contact our Personal Information Protection Officer:

Personal Information Protection Officer
2567 boul. Chomedey,
Laval, QC, H7T 2R2

Collection and Use of Information

We collect information when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. The information collected includes your name, email address, postal address, and phone number. Additionally, we automatically receive and record information from your computer and browser, including your IP address, software, hardware, and the page you request.

All information we collect from you may be used to:

  • Personalize your experience and meet your individual needs
  • Provide personalized advertising content
  • Improve our website
  • Improve customer service and your support needs
  • Contact you via email
  • Administer a contest, promotion, or survey

Retention and Destruction of Personal Information

We retain your personal information only for as long as necessary, after which it is destroyed or anonymized for legitimate and serious purposes.


Our site uses cookies to enhance user experience. Cookies are small files placed on your hard drive that help us analyze web traffic or let you know when you visit a particular site. Through cookies, we can personalize your experience on our website by saving your preferences and specific settings.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of our website and other websites.


By using our site and engaging with us, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy. We also obtain your consent when you voluntarily provide us with personal information for an order, newsletter subscription, survey, or form.

Disclosure to Third Parties

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website or conducting our business, as long as these parties agree to keep this information confidential.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.

Our Commitment

It is crucial for us to maintain this trust and affirm our commitment to safeguard the personal information shared during our business relationship with customers.

In this regard, Laval Lab Inc. is committed to taking all necessary measures to preserve the confidentiality of the personal information it holds. Specifically, Laval Lab Inc. commits to:

  • Training its staff on the protection of personal information
  • Assessing privacy risks
  • Implementing all necessary means to protect personal information
  • Obtaining consent from individuals when required
  • In the event of a privacy incident, completing the privacy incident register, notifying affected individuals as necessary, investigating the circumstances of the incident, and taking necessary actions to prevent a recurrence
  • Responding promptly to inquiries, requests, and complaints regarding personal information and its protection

User Rights

You have the right to verify, correct, or delete the personal information we hold about you. To exercise this right, please contact us using the information provided below.

Contact Us

You can contact us in the following ways:

  • By mail :
    Laval Lab Inc.
    2567 boul. Chomedey,
    Laval, QC, H7T 2R2
  • By email :
  • By phone :
    Phone: (450) 681-3883

Modification of our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page and/or update the modification date of the privacy policy above.